Customer Commitiment

Throughout our more than 50 years of existence, the company has been driven by a commitment to two basic principles – trust and service. Rice's growth and competitiveness are the direct result of maintaining and continually reworking those important values.


One way in which this is shown is in how we strive to maintain cost competitiveness to meet our customers' bottom line, knowing that ensuring the integrity of the projects we work on will secure our bottom line. Whether, it's a small-scale replenishment of bailers or supporting a new exploration program, our focus remains on meeting the customers' needs.

To us, trust is a matter of pride -- and the foundation of many of Rice's long-term customer relationships.


Time may very well be money, but we consider every minute spent servicing an order to be an investment. From order support to shipping, follow-up to servicing – we believe that a sale goes well beyond a simple money for product exchange.

We believe our reputation has been built on service and our customers have come to depend on it. Both as a company and among individual staff members, we are dedicated to maintaining our proud service reputation at the highest possible level.